1. Company Information

This website is operated by THAMES TILES & STONE LTD.

Registered Address:
Unit 6 Pinewood Estates, Wexham Street, Slough, United Kingdom, SL3 6NB

Contact Email:
thamestiles@hotmail.com

Contact Phone:
+44 7706 169069

Website Domain:
thamestiles.shop

2. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 18 years of age and possess full legal capacity to act.

If you do not agree with any part of these terms, please stop using this website immediately.

3. Rules of Use

You agree to use this website only for lawful purposes and shall not:

  • Use this website in any illegal or fraudulent manner
  • Infringe or attempt to infringe upon the rights of this website or third parties
  • Distribute malware or harmful code
  • Gain unauthorized access to this website’s systems or servers

4. Product Information

This website sells hardware and tool products, including but not limited to:

  • Core Hand Tools
  • Specialized Tools
  • Tool Kits / Sets

We strive to ensure product information is accurate but do not guarantee that all descriptions, images, or prices are entirely free of errors.

5. Orders and Contract Formation

Upon submission of your order, we will send you an order confirmation.

A formal sales contract is considered established only after we have dispatched the goods.

We reserve the right to cancel orders in the following circumstances:

  • Insufficient stock
  • Errors in pricing or information
  • Suspicion of fraud or abnormal transaction activity

6. Pricing and Payment

All prices are displayed in the applicable currency based on the user’s region and chosen payment method.

We support various secure payment methods, including but not limited to online payment options.

We reserve the right to refuse or cancel orders prior to confirmation.

7. Billing Terms (One-time Sale)

All orders are one-time payment transactions and do not involve any form of subscription, membership fees, or recurring charges. Customers pay a one-time fee for their purchases; there are no automatic renewals or hidden charges.

Full payment is collected at the time of order confirmation.

8. Shipping and Delivery

We offer delivery services within the UK only.

Delivery times are as follows:

  • Order processing time: 1–2 business days
  • Delivery time: 3–5 business days
  • Estimated total delivery time: 4–7 business days

Delivery times are estimates and may be delayed due to peak shipping periods or force majeure events.

9. User Accounts

Creating an account allows you to manage orders, view purchase history, and speed up the checkout process, thereby enhancing your overall shopping experience.

10. Intellectual Property

All content on this website (including text, images, designs, and code) is the property of THAMES TILES & STONE LTD and may not be reproduced or used without authorization.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect losses.
  • We are not responsible for damage caused by improper use of products.
  • Tools must be used safely and in accordance with the instructions.

12. Amendments to Terms

We reserve the right to modify these terms at any time; updates will be posted on this page.

Continued use of the website constitutes acceptance of the latest version of the terms.

13. Governing Law

These terms are governed by UK law and are subject to the exclusive jurisdiction of UK courts.