Customer Support
If you have any questions while browsing our website, placing an order, or using our products, please feel free to contact us. We are here to assist you promptly.
We are committed to providing clear and timely support to all our customers.
Contact Details
Company Name
THAMES TILES & STONE LTD
Address
Unit 6 Pinewood Estates, Wexham Street
Slough, United Kingdom, SL3 6NB
thamestiles@hotmail.com
Phone
+44 7706 169069
Business Hours
Customer Service Hours:
- Monday to Friday: 09:00 – 17:00 (UK Time)
- Weekends and UK Public Holidays: Closed
Common Inquiries
You can contact us regarding the following:
- Order status inquiries
- Delivery issues
- Product information inquiries
- Return and refund requests
- Website usage issues
Response Time
We typically respond to email inquiries within 1–2 business days.
Response times may be slightly delayed during peak periods, but we will process your request as quickly as possible.
Important Notes
- Please include your order number in your email whenever possible.
- Please provide a detailed description of your issue so we can assist you more quickly.
- We handle customer service requests exclusively via our official email address.